Privacy Policy

1. Introduction

Capital City Interlock ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website capitalcityinterlock.com, use our services, or communicate with us. Please read this policy carefully. By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Name, email address, phone number, and home address when you request a quote, contact us, or fill out a form on our website.
• Project Information: Details about your property, project requirements, and preferences that you share during consultations or quote requests.
• Communication Data: Records of correspondence when you contact us via phone, email, or our website forms.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and browser type. This may be collected via cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our hardscaping and construction services.
• To respond to your inquiries, provide quotes, and communicate about your project.
• To send you relevant information about our services, promotions, or updates (with your consent).
• To process and manage appointments, consultations, and service requests.
• To comply with legal obligations and protect our rights.
• To improve our website functionality and user experience.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for other purposes with your explicit consent.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can modify your browser settings to decline cookies, but this may affect your ability to use certain features of our website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate personal data.
• The right to request deletion of your personal data.
• The right to object to or restrict processing of your data.
• The right to data portability.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us using the information provided in Section 10.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Capital City Interlock. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your data rights, please contact us:

• Email: capitalcityinterlock@gmail.com
• Phone: 343-463-4522
• Address: 3344 Rideau Rd, Ottawa, ON

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.